How to Change Your Email Address…
Painlessly
Website Maintenance February 2nd, 2007
A few weeks ago I decided to switch my personal email account from .Mac to Gmail. This would be about the third or fourth time since 1997 I’ve switched my personal email address. The first time I switched my email address was a huge pain in the butt. I had subscribed to a lot of newsletters and when I changed my email address, I lost about half of my subscriptions and missed a number of emails from friends and family. With each switch, I’ve gotten a lot better about going about it in an organized manner. If you need to change emails sometime in the future, learn from my mistakes by following these tips:
- Start the switching process early- If you expect your old email address to be deactivated at some point in time; it’s best to start the process of switching addresses early. Try to start the process a minimum of two weeks before you expect your email address to be deactivated. This will give you enough time to completely transition from your old email to your new email without missing any important messages. Two weeks is the bare minimum, one month is ideal. Either way, the earlier you start, the better.
- Make a list of where you need to change your address- If you’ve had your email address for any length of time, you’ve probably given it out to any number of people and web sites. This includes:
- Email lists
- Online accounts (for online banking, bill paying services, etc
- Membership profiles (forums, message boards, directories)
- Web site
- Business cards
- Resumes
Any place that you’ve provided an email address needs to be changed. Make of list of these places and once you’re fairly certain that you have everything listed, start the process of switching addresses at each site. Once you start making these changes, you’ll begin to get confirmation emails from these newsletters web sites, and accounts. Create a folder in your email client and store a copy of these emails. From now on you should start saving a copy of confirmation emails every time you join a new mailing list or open a new online account. Why? If you ever need to change your email address again, you’ll have a ready made list of everything you need to change along with the email addresses and web addresses you’ll need to contact to make the changes.
- Use your new address for any new contacts- Once you’ve gotten your new email address set up, start using it for any new mailing list subscriptions or membership profiles you sign up for from now on. If someone asks you for your email address, be sure to give out the new one instead of the old one. Don’t continue to use the old address out of habit thinking that you can make the switch when you deactivate your old email. One, you may forget to make the switch when the time comes, and two, whoever you tell may forget update your email when you decide to make the switch. In the end it’s just easier to start using your new address as soon as possible so that you’ll have less to change in the future.
- Don’t forget your address book and stored emails- If you are switching from one web based email service to another (for example from Hotmail to Gmail); you’ll also need to remember to transfer your address book and any stored emails to your new service. If you’re using a desktop based email program like Outlook, Eudora, or Apple Mail, you won’t have to worry about this step as your emails and address books are generally stored on your computer. You will, however, need to create a new account
- Announce your new email address to your contacts- Once your new email address is up and running, send out an email to all of the people you have in your address book and tell them that you have a new email address and ask for everyone to update their address books. Use your new email address to send out this message so that it will be easy for people to add your new address to their address books. It’s also a good idea to send this message again a week or two later. Some people may forget to update your address or they may have missed your first email. A second email will give them an extra little reminder if they have forgotten.
- Monitor your old email address- If you can, keep your old email address activated for some length of time and monitor the emails coming in. No matter how thorough think you’ve been it’s possible that there a mailing list you’ve forgotten about, an old forum account you’ve missed, or a friend who’ve still hadn’t gotten the memo about your new address. By keeping your old account open, you’ll be able to catch whoever or whatever that may slipped through the cracks. If you wish, you can keep your old email address open indefinitely and use it as a “throwaway” or a spam address. You can use this email when you’re signing up for contests, temporary mailing lists, or other things that you don’t plan on keeping up with that may attract a lot of spam.
Have any tips that I may have missed? Post a comment and tell me about it!
February 6th, 2007 at 12:00 pm
When I changed my mail address I had an overlap period, during this period I set up filters to colour all my mail from my old addresses red and ensured that all my other rules were changed so the mail stayed in my inbox. This way I could easily see when I had missed places to update.
What was interesting was that in many cases I just cancelled subscriptions rather than change the email address.
February 6th, 2007 at 12:45 pm
Hey Scott,
Using filters to catch email to your old address is a fabulous idea! I’ll be sure to use that they next time I switch over my email address…which will probably the same time next year…gotta keep everyone on their toes!
Funny, I also found myself canceling old subscriptions instead of changing email addresses too. In most cases, it was mainly because it was easier to unsubscribe than it was to change the address. And also, I didn’t feel like I was missing much anyway.? Great lesson for those running newsletters…make sure it’s also as easy to change your email address as well as unsubscribe.
February 6th, 2007 at 1:38 pm
“Use your new address for any new contacts”
Well, duh. Sorry. Well written, but you’d have to be brain dead to need these tips.
February 6th, 2007 at 2:03 pm
Actually, you’d be surprised as to how many people there are who’ve had to change an email address they’ve had for years lose email or miss messages because it would really never occur to them how to go about changing their addresses in an organized, seamless way. I work with a variety of people every day and I’m always amazed at how things that seem so elementary to me is actually a piece of useful information for them.
It’s easy to forget that not everyone is web proficient.
February 6th, 2007 at 6:43 pm
I agree… I have some clients who are just totally oblivious to any logical thinking when it comes to computers… and these are HIGHLY succesful people… but for some reason, they can’t get their head around to think how this stuff works.
January 1st, 2008 at 2:03 pm
If you go to http://www.jamesshuggins.com, he has a great idea for how to avoid changing email addresses. You can own your own domain name, and have your mail forwarded. This way you don’t have to worry about changing everything every time you change service providers. He reccomends using http://www.namecheap.com to purchase a domain name, but there are plenty of sites to choose from, and it’s not expensive. Check it out.
March 11th, 2008 at 7:39 am
Useful for my mate Simon. He loved these tips
April 6th, 2008 at 10:14 pm
Would you recommend using an auto-responder to notify people of the new address, or is that just asking for trouble [to the extent that you won’t be able to specify who receives it]?
April 21st, 2008 at 2:46 pm
Because my local internet provider was bought by Comcast, I have to switch my email address, and I’ve decided to go to Gmail. I found out that I can get my incoming Gmail forwarded to my current account, but I’m not sure I’ll be able to send OUTGOING messages that way. In other words, I am currently using Mac Mail and would love to keep that interface. Any way of doing this? And if not, how the heck can I export my address book to Gmail? HELP! (please)
September 12th, 2008 at 2:59 pm
One more tip for those switching from a free web-based email service such as Gmail: set up automatic forwarding! Then you get the best of both worlds… you could even get away with NOT telling anyone about the switch (except they’d see a different “from” address) so long as your old gmail account didn’t get canceled due to inactivity (do they even do that?). This works well when combined with the filter approach as outlined above. Set up a filter for all messages whose “TO” field includes your old address.
The problem with the domain system is if you end up switching domains/registrars/whatever or have downtime. Though I’m now pondering whether to switch to a better gmail address, or do the domain forwarding (since i already have my name).
So does one use bob@bobsmith.com? kinda redundant, no? mail@bobsmith.com? I suppose bob@smith.com would be the best, but alas…
Wow, I just wrote way too much about something trivial. Haha.
September 16th, 2008 at 8:22 am
That’s a great point about using Gmail for automatic forwarding, I wasn’t aware of this feature, so that’s some great information to know.
As far as switching your domains, it could be me, but the downtime doesn’t seem to be quite as long as it used to be. I remember when it actually did take two days for the DNS to resolve. Now it seems to be closer to a couple hours, depending on where you reside. But either way, it can be a PITA.
Nicolette Tallmadge